Question 1

What makes Gentry different from other remodelers?

Accepted Answer

Gentry is a true design-build firm with an in-house, structured process built around communication, planning, and craftsmanship. We treat your home as if it were our own, with the care and respect it deserves. We never rush projects or outsource the decisions that matter most, so you get a team that's fully invested from the first design conversation through the final walkthrough.

Question 2

What does a Gentry remodel typically cost?

Accepted Answer

Our kitchen and bathroom projects typically range from $60k to $180k. Basements and additions vary more widely based on scope. We share realistic investment ranges at your first consultation, before any commitment, so you can make an informed decision. To gauge our remodeling costs, click on the project scale in our portfolio pages and it will show the cost range.

Question 3

Does Gentry offer a warranty?

Accepted Answer

Yes. 24 months craftsmanship, up to 12 months on materials.

Question 4

What services does Gentry Custom Remodeling offer?

Accepted Answer

We specialize in design-build remodeling: kitchens, bathrooms, basements, home additions, and whole-home renovations. Every project is tailored to your home, your lifestyle, and how you actually want to live in the space for years to come.

Question 5

What does design-build mean?

Accepted Answer

Because our design and construction teams are in-house, every design decision is made with buildability in mind from the start. We begin by asking "how will this actually be built?", not design something in a vacuum and discover later it can't be executed as planned. This keeps communication clear, decisions efficient, and the budget honest from concept through final walkthrough.

Question 6

How does the remodeling process start?

Accepted Answer

It starts with an in-home consultation. We walk your space, listen to your goals, and talk openly about budget and expectations. If it is a good fit, we move into design to develop layouts, selections, and a defined scope before any construction begins. Our process page walks through the Gentry approach in greater detail,

Question 7

Can I start with design only?

Accepted Answer

We follow a two-step process: we start with a design agreement to develop your plans, selections, and specifications. From there, you decide whether to move forward with construction, you're never obligated.

Question 8

What does the design phase include?

Accepted Answer

During design we finalize floor plans, materials, finishes, and the full scope of work. This is where you make informed choices with real options in front of you, so there are no surprises once construction starts.

Question 9

Do you provide estimates?

Accepted Answer

Yes. We establish an initial budget range at the start of the design process so you're never in the dark. Once design is complete, you receive a detailed estimate that reflects the agreed-upon plans and selections, giving you a clear picture of the full investment before committing to construction.

Question 10

Do you handle permits and inspections?

Accepted Answer

We do. Gentry manages the required permits and coordinates inspections as part of the process, keeping your project compliant, on schedule, and off your to-do list.

Question 11

How far out are you booking remodeling projects?

Accepted Answer

Start times vary by season and scope, but most projects begin 6 to 12 weeks after a construction agreement. We give you realistic timelines during planning so expectations are clear well before construction begins.

Question 12

When are timelines established?

Accepted Answer

We discuss a general timeline range upfront before design begins so you have a realistic expectation from the start. The actual project timeline is then established during the design process, once the full scope is defined, giving you a detailed schedule and clear milestones before construction ever begins.

Question 13

How long does a typical remodel take?

Accepted Answer

It depends on the complexity of the project, mostly driven by the amount of structural and mechanical changes involved. As a general guide: kitchens typically run 6 to 12 weeks, bathrooms 4 to 10 weeks, and basements 4 to 12 weeks. Your specific timeline is established during the design process before construction begins.

Question 14

How is pricing handled?

Accepted Answer

At the end of the design phase, we present a detailed construction agreement with pricing accurate to the dollar, because by that point every detail of the project has been defined. Scope, material selections, and construction requirements are all locked in, giving you a fully clear picture of the investment before construction begins.

Question 15

How is payment structured, and do you offer financing?

Accepted Answer

Design services are paid upfront. Construction payments are scheduled and tied to progress milestones in your agreement. Financing is also available through a trusted lending partner so you can compare terms clearly.

Question 16

Can we stay in our home during the remodel?

Accepted Answer

Often, yes. Smaller projects usually let you stay in place, while kitchen and whole-home renovations can be easier with a temporary relocation. We talk through this early so you can plan with no surprises.

Question 17

How will communication work during construction?

Accepted Answer

You will get regular updates throughout the project, so you always know what is happening and what comes next. Clear, consistent communication is a core part of how we work.

Question 18

Who oversees the work?

Accepted Answer

A single dedicated team leads your project and owns coordination, quality, and communication from start to finish. You always know who to call and what comes next.

Question 19

What areas do you serve?

Accepted Answer

We serve Dublin, Ohio and the surrounding communities, including Powell, Lewis Center, Upper Arlington, Worthington, Westerville, Hilliard, Galena, Delaware, and nearby areas.

Everything You Want to Know Before Saying Yes

Getting Started

Design & Planning

Timelines

Pricing & Payment

Living Through the Remodel

Service Area

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